A better way to conflict
Conflict is inevitable, but when done right, leads to growth. Learn how to do it better.
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Conflict doesn’t have to be bad, in fact it’s often what drives new ideas and helps find win-win solutions that lead to growth. We specialize in training, workshops, coaching, high-stakes mediation, crisis communications, and executive performance.
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Conflict can be healthy – when done right. See the power of having healthy conflict in your teams, the kind that leads to more progress. Get in touch to learn more about our workshops, team training, and executive coaching around being better at conflict. Tell us more about what your team is dealing with to see if we can help.
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Whether you’re looking for a neutral third party to help resolve a business or civil dispute, or looking for conflict and negotiation coaching before or during a dispute, let us help you find a path through the conflict that leads to a better outcome. With years of negotiation, corporate communications (including Google, startups, journalism, and more), and international relations, we take an approach that combines conflict research and communications best practices for a professional and comprehensive path to the other side. Schedule a call to learn more.
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We believe in a better way to conflict. Epilogue started as a vehicle for helping people to see conflict not as a negative, but as a tool for progress, and to build more peace and prosperity in our communities and in parts of the world that need it most. Our team brings mediation, corporate communications, and international relations expertise to help you create a better path forward. Learn more about founder Seth McNew.
What is mediation and alternative dispute resolution ?
❋ Alternative dispute resolution
A mediator can help before a case goes to court, or as a neutral third party to help resolve a business or civil dispute. Keep control and privacy and seek a chance for settlement and peace, outside of the courtroom.
❋ Collaborative conflict
Our mediation process focuses on communication and understanding, helping each party to uncover their underlying interests, and find where those overlap.
❋ Expert Facilitation
With experience in mediation and conflict resolution from Harvard Law School, corporate communication at Google, and research in peace building, we’ll help create a process for more productive dialogue.
❋ A space to find common ground
The ultimate goal of mediation is to find the area where all parties’ underlying interests overlap, so that both can not only resolve a conflict, but create a better shared future together.
How It Works
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First, we start by laying out the ground rules for the session, including that mediation is private and confidential, and the parties are in control – this is not a courtroom, and you can choose how best to proceed at each step.
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Each side will have a chance to speak uninterrupted and without judgement. You can talk about how you got to this moment, and what you are asking for.
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The mediator will facilitate a productive dialogue between the parties, including with questions, conversation flow, and emotional support to help parties uncover their own interests (which can be different from their initial positions).
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The mediator helps to organize a topic list with relevant issues, and each person’s interests, so that productive negotiation can begin in a smooth and comprehensive process.
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Once the parties have found common ground on the issues, the mediator will help to turn those discussions into a formalized and clean agreement, so that the parties can proceed with a memorandum of understanding, seek a legal contract, or use that as a basis for continued work together.
